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Terms of use

Last updated 17/02/2021

Terms of use introduction

Welcome to gravyy. These terms and conditions form the rules for using our website https://gravyy.co and you should read these terms and conditions before you use it.
If you keep using this website, we’ll assume you’ve agreed to these terms.  If you don’t agree to them, you should stop using it.

Who we are and how to contact us

This site (https://gravyy.co) (the “Site”) is operated by a company that’s incorporated in Scotland, under the name GRAVYY HOLDINGS LTD (“Gravyy” or otherwise referred to us “we”, “us” or “our”).  Our company number is SC673615 – we are a private limited company.  Our registered office is at 10 Victoria Place, Stirling, Scotland, FK8 2QU, and this is also our main trading address and where you should write to if you want to contact us by post.  But the best way to get in touch with us is by email – enquiries@gravyy.co.

The terms that apply

As we’ve said above, these terms and conditions apply to your use of the Site and your continued use means you agree to them.
As well as these terms and conditions, you should also read our Privacy Policy which explains how we use the personal information you share with us and our Cookie Policy which explains the use of cookies on the Site.
We can change these terms and conditions and those policies (which are incorporated into these terms by reference) at any time without giving advance notice.
You can always access previous versions of the terms and conditions by getting in touch with us by email.

The purpose of our Site

Our objective is to link you to the businesses we either advertise for (“Third Party Restaurants”), or partner with (“Partners”), which enable allow you to order menu items for delivery (our “Service”). Where you order from a Partner, we act as an agent on behalf of that Partner to conclude your order from our Service and to manage your experience throughout the order process. In some cases, the Partner may be owned by or affiliated with us.  When you order from a Third Party Restaurant, you conclude your order directly with that restaurant, and we are simply an advertiser of the food and services that Third Party Restaurant provides.
We provide all of the content on our Site on an “as is” basis.  We don’t guarantee the accuracy or completeness of the content or that it will be appropriate for use (or available) in all locations or that it’s up to date.  It doesn’t constitute advice and it shouldn’t be relied on in that way.
If we show any content on our Site which is generated by our users, whether that’s comments on message boards or in any other form, that content is not something which we are responsible for.  We’d encourage all our users to be courteous and respectful of others in any content they upload, and we’ll endeavour to remove anything which we don’t think is appropriate, but we have no pre-approval or endorsement of that content and the views expressed may not represent our own.  Get in touch with us if you’ve got any concerns about any of the content on our Site.

User Accounts

If you create a user account for the Site or any of our products, you must treat any password or access credentials for the Site confidentially.  We are not responsible to the extent that a third party accesses your account using credentials which you’ve not kept safe.  If we believe that a third party is accessing your account when they shouldn’t be, we’ll do our best to let you know and disable your account, until we can verify the person accessing the account is doing so with your permission.  If you think someone is accessing your account when they shouldn’t be, get in touch with us by email.

We will change our Site from time to time

As our service evolves and we implement new ideas, we’ll need to change the Site to reflect that (and possibly these terms and conditions as well).  If there’s a major change coming where you might lose some functionality, we’ll do our best to let you know in advance.

Ownership of Intellectual Property

We own all of the content on our Site and all of the intellectual property rights in it, unless stated otherwise.  Our content is protected under copyright laws worldwide.  All such rights are reserved.  By continuing to use the Site, you agree to respect and adhere to copyright laws and use our content appropriately.  You must not use any of our content for commercial purposes without obtaining a licence from us first.  If you upload content to our Site, this will be considered non-confidential and, though you’ll retain ownership of that content, by uploading you’re granting us a right to use that content and distribute it to third parties and you’re granting to us a worldwide, non-exclusive, royalty free, transferable and irrevocable licence to reproduce and distribute that content.

Third Party Links:

We may sometimes link to third party websites on the Site.  If we do, this isn’t an endorsement of those sites and the links are provided for information only.  We can’t control the content of any third party sites or endorse them in any way, and we have no liability for any such links.

Exclusion of liability

To the extent permissible by law, we exclude all implied conditions, warranties, representations or other terms that may apply to our Site and content on it.  We are not liable for any loss or damage, however arising, in connection with your use of the Site or reliance upon it, and we are not liable for the goods and services provided to you by our Partners and/or Third Party Restaurants.   The Site is intended for consumer use, and not commercial use.  You agree not to use our Site or content on it for commercial purposes.  We are not responsible for any loss or damage that you suffer as a result of your own breach of these terms, or as a result of any IT hardware or software failure other than a failure in our Service. 

Suspension or withdrawal of the Site

We can’t guarantee its functionality will always be perfect and without interruption or even that we’ll always keep it running.  If we decide to remove some or all of the Site, we’ll do our best to tell you before we do so.

Viruses & Bugs

We can’t guarantee that the Site will be secure or free from bugs or viruses.  If you think there are any issues with our Site, or you’re aware of any vulnerabilities we have, we’d appreciate you getting in touch with us as soon as possible.  You should protect your computer against issues by having appropriate anti-virus software installed.  We can’t be responsible for any issues caused by any viruses or bugs on our Site.  Please don’t introduce any bugs or viruses or other things which might harm our Site or our users – that’s not acceptable and would be a criminal offence.  We’d seek prosecution of you for that, and we’d end your use of our Site immediately.

Linking to our Site

If you want to add a link to our Site from a website that’s owned by you, please do that in a way that’s legal and doesn’t damage our reputation.  Unless we’ve agreed otherwise, don’t link to the Site in a way that suggests an affiliation or endorsement where there isn’t one. Please only link to our home page.  We may withdraw any linking permission without notice.

Age restricted and regulated products

Age restricted products (such as alcohol, tobacco and cigarettes) can only be sold and delivered to persons aged 18 or over. By placing an order for an age restricted product, you confirm that you are at least 18 years old.

Applicable Law

These terms and conditions and your use of the Site is governed by the laws of Scotland and the Scottish Courts have non-exclusive jurisdiction over all matters related to it.  The invalidity of any part of these terms and conditions shall not affect the remainder of them.

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